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Viber call recorder iphone3/9/2023 With the advancement in technology, businesses can now record customers’ phone calls on Android devices in just a few simple steps. Also, the best call recording apps have made it convenient to record information delivered over the call and refer them later to resolve queries. It’s one of the easiest ways to analyse and understand your customers’ expectations. Well, the reasons for recording customer calls are many. But, are businesses doing this just for training purposes? You must have heard this line while you called customer care to raise your concern about a product or to check its delivery status. “Calls may be recorded for training and quality purposes.”
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